AI for Restaurants & Hospitality

AI phone answering solves the biggest operational headache in restaurants: the phone. During peak hours, staff can't answer every call. Our AI agents handle reservations, takeout orders, hours and location questions, and party inquiries — all without putting anyone on hold. After hours, the AI handles calls just as well, capturing orders and reservations that would otherwise go to a competitor.

Reservation management goes beyond just booking tables. Our systems optimize seating assignments, manage waitlists dynamically, send confirmation and reminder texts to reduce no-shows, handle modifications and cancellations, and provide real-time capacity visibility to your host team. The result is more covers per shift and fewer empty tables.

Review management automation protects and builds your online reputation. After every visit, the system sends a timed review request. Guests who had a great experience are directed to Google, Yelp, or TripAdvisor. Guests with concerns are directed to a private feedback form so you can resolve issues before they become public reviews.

Customer engagement and loyalty automation keeps guests coming back. Birthday offers, anniversary reminders, visit frequency rewards, and personalized promotions are sent automatically based on customer data. Regulars feel valued without your team having to remember every detail manually.

All of this integrates with your POS, reservation platform, and ordering systems. Whether you use Toast, Square, OpenTable, Resy, or other platforms, we build on top of your existing stack to add AI capabilities without disrupting your current operations.