About Broad Builder

Broad Builder is an AI and software development company based in Jacksonville, Florida. We build custom AI agents, business automations, and full-stack software for companies that want technology built around their operations — not the other way around.

We work with businesses across Florida and nationwide, from small companies looking to automate their first workflow to mid-market firms modernizing entire departments. Our clients are in healthcare, real estate, financial services, legal, e-commerce, construction, and a dozen other industries where technology makes a measurable difference.

What We Build

Every project starts with a real business problem. We don't sell pre-packaged software or resell third-party tools. We architect solutions from the ground up — using the same AI and engineering capabilities that power the world's best technology companies — tailored to how your business actually operates.

AI Agents & Chatbots

Custom AI that qualifies leads, answers questions, and handles customer interactions 24/7.

Automations & Integrations

Connecting your tools and automating repetitive processes — CRM, reporting, lead follow-up.

Custom Software & SaaS

Full-stack web applications, internal tools, and SaaS platforms built production-ready.

Technology Audits

Comprehensive reviews of your tech stack with prioritized recommendations and implementation.

How We Work

We ship working software, not slide decks. Every project follows a structured process: discovery (understanding your business and defining scope), architecture (designing the technical approach), development (building in 1–2 week sprints with regular deliverables), deployment (production launch with monitoring), and support (30 days post-launch plus optional ongoing maintenance).

We communicate directly — no project managers as middlemen, no vague status updates. You work with the team building your software, and you see deployable progress every week.

Based in Jacksonville, Serving Florida & Beyond

Our home base is Jacksonville, FL. We serve businesses throughout Northeast Florida (St. Augustine, Ponte Vedra Beach, Fernandina Beach, Orange Park, Fleming Island, Palm Coast), across Florida's major metros (Tampa, Orlando, Miami, Fort Lauderdale, St. Petersburg), and nationwide. Whether you're across town or across the country, the process and the quality are the same.